The CRM department, one of AGROLAB'S differentiating factors

: Published: 08 May 2018

The AGROLAB GROUP is a laboratory group operating throughout Europe, with roughly 1.500 employees at ~20 branch offices. Thanks to the logistics and management infrastructure of the Group, we can offer you a multitude of analyzes covered under the scope of ISO 17025 accreditation.

One of our main differentiating factors from the rest of the analysis laboratories lies in the Customer Relationship Management (CRM) Department. Through it, AGROLAB provides you with excellent advice and assistance, before, during and after the analysis. Our goal is to offer our clients the highest level of professionalism and support them at every stage of the process.

To do this, we put at your disposal a single contact person, trained in science and with extensive technical experience, who will be responsible for the comprehensive management of your samples. Your CRM is focused on understanding, anticipating and responding to your needs in order to provide you with an excellent service at all times.

Thanks to the synergies created with this relationship and the long experience in food industry and legislation, our experts will help you to protect your products and your brand as well as to reinforce your quality protocols.

Author: Dra. Isabel Gomez

Laboratory service

We are only satisfied when you are! The relentless commitment to delivering reliable and timely results is what distinguishes AGROLAB's laboratories. Since its founding, AGROLAB has stood for excellent service in analysis.